Privacy Policy

At Nagina Cleaning Service and Pest Control, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you engage with our services, visit our website, or communicate with our team.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, address, and payment details provided while booking services or making inquiries.
• Service Details: Type of service requested, service location, schedule preferences, and feedback.
• Technical Information: IP address, browser type, device data, and website usage via cookies (when visiting our site).

2. How We Use Your Information

Your information is used to:

• Provide requested cleaning, pest control, and maintenance services
• Respond to inquiries and customer service requests
• Send appointment reminders, invoices, or service-related updates
• Improve our website and service offerings
• Maintain records for legal and accounting purposes

3. Sharing and Disclosure

We do not sell, rent, or trade your personal data. However, we may share your information with:

• Trusted third-party service providers who support our operations (e.g., payment processors, logistics teams)
• Legal or regulatory bodies when required by law or to protect our legal rights

4. Data Retention

We retain personal data only as long as necessary to fulfill the purposes for which it was collected, or as required by law.

5. Security of Your Information

We take appropriate technical and organizational measures to secure your personal data against unauthorized access, alteration, disclosure, or destruction.

6. Cookies and Tracking Technologies

Our website may use cookies to enhance your browsing experience and collect website usage statistics. You can choose to disable cookies in your browser settings.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request corrections to inaccurate or outdated information
• Withdraw consent for marketing communications
• Request deletion of your personal data, subject to legal obligations

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

9. Updates to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions, concerns, or requests related to your privacy, please contact:

Nagina Cleaning Service and Pest Control
Email: info@naginaservices.ae
Phone: +971 42424462